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Middlegate Europe, the international transport and logistics specialist, is targeting insurance, safety and efficiency improvements with a video telematics solution from SureCam. The company has installed forward-facing dashcams on its UK fleet of over 40 HGVs to capture vital video evidence of driving incidents and gain access to advanced GPS tracking. This will help Middlegate to safeguard drivers, vehicles and other road users, along with the reputation of the business.
“We needed a camera solution to effectively dispute liability and challenge 50/50 or false claims by providing complete visibility of what has taken place,” explains Ricky Gatrill, Transport & Operations Manager at Middlegate Europe Ltd. “The SureCam system, however, gives us so much more, meaning we can use it to influence driving behaviour and support the wellbeing of our team on the road.”
The forward-facing dashcam captures footage and supporting vehicle data for all collisions, near misses and harsh driving events, enabling Middlegate to better handle insurance claims, investigate complaints and improve driver performance. The driver scoring feature is helping the company to alter behaviour by identifying those drivers that would benefit from engagement or training. Meanwhile, real-time tracking and live view allows Middlegate to check on the welfare of drivers and vehicles.
“SureCam has worked closely with us to develop and roll-out a reliable and simple to use camera solution that meets the needs of our transport, health and safety, and customer service teams. They are always on hand to provide support and have proved to be a fantastic technology partner,” adds Gatrill.
Joshua Godfrey, National Sales Manager UK at SureCam commented: “We are partner of choice for a growing number of road transport operations, based on our ability to create industry-leading video telematics that improves safety, limits liability, reduces costs, and maximises performance. As a result, companies, such as Middlegate Europe, are using our technology solutions to protect their drivers and businesses, as well as the communities and customers they serve.”