Derry Bros experienced record demand for its customs clearance services in the UK, Ireland and mainland Europe during 2024 as hauliers sought to navigate increasingly complex cross-border regulations and red tape. The company completed over 250,000 customs declarations during the year – following significant investment in its IT infrastructure, office network and talent development – helping to more than double turnover.
“Customs clearance for the movement of goods is rapidly evolving, which has left hauliers struggling to keep pace with the change,” explains Colin Robb, Head of Operations & Sales at Derry Bros. “By continually improving and adapting our cross-border solutions, we have become partner of choice for a growing number of freight operators that require their shipments to clear customs with minimal fuss and without costly delays.”
As part of Derry Bros’ growth strategy, the company increased the size of its office network, with two new locations in London and Poznan, while headcount increased by over 10% to ensure it had the expertise in place to meet customer requirements. At the same time, Derry Bros achieved Authorised Economic Operator (AEO) status, the internationally recognised standard for supply chain security, to take advantage of simpler and faster customs procedures.
During 2024, Derry Bros enhanced its digital platform, Digicom, to automate and further streamline the processing of customs declarations required for importing and exporting goods. The introduction of a single-entry, one-click solution made it possible to generate and submit multiple customs declarations at the same time. Most recently, the company leveraged its advanced IT capabilities to launch a cost-effective service for handling declaration requirements for the incoming GB Safety & Security (S&S) import controls.
“We are incredibly proud to celebrate a record-breaking year. This has only been made possible by the hard work and commitment of our entire team, who are the driving force behind our success. As the customs landscape continues to develop in the UK and EU during 2025, we see further growth opportunities for the business moving forward,” adds Robb.
Derry Bros has more than 60 years of experience in the freight and logistics industry, serving the UK, EU and beyond. With a comprehensive range of managed booking, customs and consultancy services, it is helping businesses to navigate some of the most complex challenges facing cross-border trade and transport. The company’s success and proven track record is underpinned by award-winning technology systems, developed in-house, including the all-in-one digital customs solution, Digicom.
