-
Prism eLogistics and Efulfilment Europe Celebrate Five-Year Partnership Driving UK-EU Ecommerce Growth - 7 hours ago
-
Pitacs selects Forterro’s Orderwise to power digital transformation, support growth and enhance ecommerce - 7 hours ago
-
SURECAM ENHANCES COACHING SYSTEM WITH NEW DRIVER APP TO TRANSFORM AI VIDEO TELEMATICS - 1 day ago
-
DERRY BROS SIMPLIFIES CUSTOMS PROCESSES FOR ANIMAL-AND PLANT-BASED PRODUCTS WITH CHEDS AUTOMATION - June 10, 2025
-
ARROWXL APPOINTS NEW BUSINESS DEVELOPMENTMANAGER TO DRIVE GROWTH - June 6, 2025
-
Amenity distributor Agrigem drives profitability with Forterro’s ERP solution, Orderwise - June 5, 2025
-
LuminX Secures $5.5M to Revolutionize Warehouse Operations with Vision Language Models (VLMs) on the Edge - June 2, 2025
-
MERIT BEAUTY PARTNERS WITH PROLOG FULFILMENT - May 30, 2025
-
ITD GLOBAL INVESTS IN NEW SOFTWARE TO SUPPORT ONGOING GROWTH - May 29, 2025
-
Rite-Hite to showcase complete range of fully integrated loading bay safety systems at Intralogistica - May 27, 2025
TOUCHPATH LAUNCHES ‘TOUCHSALES’ CUSTOMER ORDERING PORTAL: SUPPORTS NEW WAYS OF WORKING IN THE COVID-19 ENVIRONMENT
Reduces order entry and fulfilment errors by a minimum of 50%
“We are re-defining customer service for the new business climate” says TouchPath International CEO David Myers
International supply chain solutions provider TouchPath is launching ‘TouchSales’, a web-based customer ordering portal designed for remote, COVID-19-driven working the company announced today. The online portal enables customers to place their orders and manage their business relationship with an industry or commerce supplier from any location quickly, accurately and securely says TouchPath.
The TouchSales portal is open 24/7, runs in real time and has an intuitive, user friendly interface. As well as allowing customers to input their own orders directly it gives them online access to their individual accounts history and to customised product and pricing information from the supplier’s back office system. For TouchSales users the portal will typically replace email, phone or fax orders which need to be manually entered to the ERP*, a process which can result in six out of ten being entered incorrectly according to industry feedback. TouchSales reduces order and related fulfilment errors by a minimum of 50%, can be installed in weeks and pays for itself in months says TouchPath. *Enterprise Resource Planning System
TouchSales can also be used by field sales and call centre sales people to enter sales orders remotely. They can access back office information via the same portal including sales history, accounts receivable (AR), product data and pricing.
“We are re-defining customer service for the new business climate” says TouchPath International CEO David Myers. “TouchSales not only enables new, more flexible ways of working in today’s COVID-19-driven business environment – it actually raises sales and purchase order processing standards, saving time and money.”
TouchPath has operations in the UK (Halifax HX1 5ER) and the USA (High Point, NC 27265).