Pure Electric, the UK’s leading specialist electric scooter and electric bike retailer, has appointed ArrowXL, the two-person delivery specialist to be responsible for delivering its full range of E-Bike to homes nationwide as well as providing storage at their warehouse in Worcester.
With their launch into the E-Bike market in June 2020, Pure Electric were looking for a delivery partner that would meet their best in class offering. The decision to change delivery partners is designed to ensure its growing customer base receive high levels of service across the whole purchasing process. Flexibility is key with customers now able to choose a delivery slot of their choice, via ArrowXL’s diary booking service and benefit from delivery within a 48-hour delivery timeframe. This puts the control into the customers’ hands so they can receive their products at a time convenient to them.
Tom Hook, from Pure Electric said: “As a business we strive to be the best in class, setting the standard for the micro-mobility market, and we rely on our partners to achieve these standards. Ultimately, one of the key indicators for us is the final mile delivery and ArrowXL are able to provide this service and are supporting our business as our volumes increase ten-fold over the coming 12 months.”
Craig Kavanagh, Sales Director from ArrowXL said: “For Pure Electric it is very much about the customer experience and we understand and share that ethos. Our full-service supply chain solution, including warehousing services, is supported by strong IT systems and years of experience, making us well placed to partner with leading manufacturers and retailers.”
For more information about ArrowXL, please visit www.arrowxl.co.uk
